Make sure that your playout server is correctly configured and the dongle (hardware or software) is installed. If Cinegy License Service or the dongle is not installed, your broadcasting session will not start.

The dongle driver is installed automatically during the Cinegy License Service installation.

Start the Cinegy Air application in control mode. You need to establish connection to the playout server. To do this, activate the ON/OFF bar and press the "Connect" button.


If the connection is successful, all Cinegy Air functions are activated.

Selecting the "Connect automatically" checkbox in the Cinegy Air configurator enables application to automatically connect to the playout server(s) on startup.

If the connection is successful, all Cinegy Air PRO control functions for the current channel are activated.

Releasing connection can also be performed individually for each channel.

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If you wish to release the connection, simply press the "Connect" button one more time. The playlist coloring will be removed and all management buttons will be disabled.

When you try to establish connection with a Cinegy Playout instance that someone else has already been connected to, you will receive a notification:


In this window the information about current connection is provided. Press the "Yes" button to break the current connection and connect to the configured Cinegy Playout instance. Choose "No" to cancel your connection and reconfigure the engine.

In order to prevent the time differences between the control and playout stations, all the Air clients take the current time from the playout server.

Loss of Server Connection

If Cinegy Air loses the connection to any connected playout server, the corresponding channel tab will blink with red color and the following informational window will be open:


Press the "OK" button to reconnect automatically once connection can be established or "Cancel" to manually connect using the "CONN" button.

Server Controls

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If you are using master and slave servers, your playlist will be playing into two playout servers at the same time. Change the server priority (master/slave) from the "ON/OFF" menu.

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The current servers statuses are shown on top of the playout control panel. The possible combinations of control monitors are shown below: