The Cinegy License Service installation is required to provide access to the information stored inside the hardware dongle. This service should be installed on the machine, where the hardware dongle is installed and should be set to start up automatically. To trace and fulfill all the incoming tasks to the Cinegy Convert job drop folders, it is required to connect the hardware dongle with the corresponding license to the USB port of the Convert Server (Legacy) machine.

Important
Refer to the Upgrading USB Dongle License Keys post for information on the Cinegy License Service installation.