To run Cinegy Agent Manager as a Windows service, go to the "Windows service" tab of the configurator and specify all the necessary parameters:

Agent_manager_service

Service

The service display name and description are filled in by the system.

The status indication uses the following coloring:

Color indication Service status

gray

Service is not installed.

red

Service is not started.

yellow

Service start is pending.

green

Service is running.

Manager_windows_service_install_button

Press the "Install" button in the "Installation" field.

manager_windows_service_start_button

Once the service is installed, it should be started manually by pressing the "Start" button in the "State" field.

In case of a failure to start the service, an error message with the reason for the failure and a link to the log file appears:

service_start_failure

Click the link to open the log and view the details of the failure.

The service can be uninstalled, stopped, or restarted by pressing the corresponding buttons:

manager_windows_service_control_section

For your convenience, the information is duplicated in the configurator tab; it can also be monitored as a standard Windows service:

Convert_manager_service

Settings

The following Windows service settings are available:

  • Log on as – use the drop-down list to define the service logon mode:

    Service_logon_mode
    Note
    This option should be selected depending on the user’s permissions assigned locally by the system administrator. Configurator requests elevated permissions where necessary (to reserve endpoint, for example). Otherwise, it should be run under a normal user.

    With the "User" option selected, the required field becomes highlighted with a red frame; press the expand_settings_button button to expand the "Log on as" settings and enter the user name and password in the corresponding fields:

    Logon_as_user_name_password
    Note
    Please mind that the Windows service settings cannot be saved until all required fields are filled in; the red indicator shows a tooltip explaining the reason why settings cannot be applied.
  • Start mode – use the drop-down list to define service start mode.

    Service_start_mode
    Note
    It is recommended to use "Automatic (Delayed)" service start mode, which enables automatic service to start immediately after all the main system services have been started.