This window contains a record of events, including information messages, warning messages and error messages from Cinegy Desktop. It can be useful if something goes wrong. Report any error messages to your system administrator.

For monitoring purposes, the "System log" window can re-send the error messages with the predefined "Alert" type for further processing/logging. The "Setup" command raises the dialog box below:

Log_setup

The following macros are allowed in the "System log" window.

%T

%t

message

%B

%b

same as %T, %t but with removed line breaks

%U

%u

user’s name (including the computer name)

%C

%c

computer name

Note
Please note, using the lowercase letter will display the item in inverted commas.

Typical usage is to invoke:

  • NET SEND and other OS commands (to send, log, print, …​ the message);

  • a batch file (for multiple OS commands or utilities);

  • a utility (to email, SMS, etc.).

System Log File

Open the main menu of the "System log" window and select "Setup". The following dialog box opens:

system_log_file

If "Write to a file" is active, the system log information will be written to a local file, the notation is:

CinegySystemLog [COMPUTERNAME] YYYY-MM-DD.log

9:38:37 AM **************************** Logger Started **************************
User: nata @ PC-65  Build: 1351
(I):    Video analyzer successfully started - [9:38:37 AM 03/17/2017]
(I):    Logging manager successfully started - [9:38:37 AM 03/17/2017]
(I):    DPT Batch Ingest successfully started - [9:38:37 AM 03/17/2017]
(I):    WatchDog plug-in successfully started - [9:38:37 AM 03/17/2017]
(I):    DPT ingestor successfully started - [9:38:37 AM 03/17/2017]
(I):    Sequence Viewer window successfully created - [9:38:44 AM 03/17/2017]
(I):    Story Editor successfully started - [9:38:44 AM 03/17/2017]
(I):    Audio mixer successfully started - [9:38:46 AM 03/17/2017]
(I):    Explorer window successfully created - [9:38:46 AM 03/17/2017]
(I):    Clip Viewer plug-in successfully started - [9:38:46 AM 03/17/2017]
(I):    Bin manager successfully started - [9:38:48 AM 03/17/2017]
(I):    Scheduled Media Cleaner successfully started - [9:38:48 AM 03/17/2017]
(I):    Metadata manager successfully started - [9:38:48 AM 03/17/2017]
(I):    DPTAudioRecorder successfully started - [9:38:48 AM 03/17/2017]
(I):    Timeline window successfully created - [9:38:48 AM 03/17/2017]
(I):    News Editor successfully started - [9:38:48 AM 03/17/2017]
(I):    Navigator successfully started - [9:38:48 AM 03/17/2017]
(W):    Probably invalid node ID '{B0C7B729-0008-4C1B-A2CA-09F434FFD073}' requested - [11:52:10 AM 03/17/2017]
(W):    Probably invalid node ID '{0C4C96A6-8FB8-4557-B75C-D7DA16BEAEA9}' requested - [12:07:40 PM 03/17/2017]
(E):    Image error: frame=180 file \\ingest2\cinegymediafiles\Regular\Video\AS03_4CHNRHD_video1_68ff5cc1-0298-48c4-9466-91d3a4d85d43.m2v - [5:31:45 PM 03/17/2017]

(I) = Information only

(W) = Warning

(E) = Error

Logging User Commands

If user encounters a problem related to a certain command sequence, it is useful to log this command sequence.

Open the WIN.INI (located in your WINDOWS folder) and open the file with a text editor. Add the following lines at the end of the INI file:

[CinegyTestMode]
EnableCommandLogging=1
Note
It is recommended to enable the "Write to a file" option of the system log.