System Recommendations

Operating Systems Support (64-bit OS Required)

Cinegy Multiviewer runs on the following operating systems: Windows 7 SP1, Windows 8.1*, Windows Server 2008 R2 SP1, Windows Server 2012*, Windows Server 2012 R2*, Windows 10*.

Cinegy Multiviewer is tested on fully-patched versions of the supported operating systems at time of version release, and problems may be encountered if a machine is not this minimum patch level. Supported released versions are continuously tested against the recommended operating system, and incompatibilities that might be introduced by new patches will be addressed via a new Cinegy software release where appropriate.

Operating system recommendation: Windows 10 Pro / Windows Server 2012 R2.

* Chosen SDI card compatibility with operating system should be confirmed by user.

Hardware Recommendations

The recommended hardware depends on many factors, such as the stream count, video format – SD/HD, MPEG-2/H.264, bit-rate, chroma format, GOP size. The CPU load also differs depending on Cinegy Multiviewer operating mode and alerts setup.

For example, to be able to monitor up to 20 H.264 Full HD (1920x1080i) streams, Super Micro with Intel Xeon dual 8-core E5-2687W 3.1 GHz can be used. For monitoring up to 16 HD H.264 12-15 Mbit streams and having one output H.264 stream – Intel Xeon dual 8-core E5-2670 2.6 GHz is sufficient.

9 SD MPEG-2 streams and a single MPEG-2 HD output stream can run on a single Intel Xeon E3-1220 3.1 GHz 4 Gb machine.

Note
MPEG-2 RTP encoding may take significant CPU loading. H.264 RTP encoding requires even more CPU resources. Choosing to offloading H.264 compression to a supported Nvidia GPU can dramatically reduce CPU requirements if streaming outputs are enabled. Nvidia GeForce 950 or Quadro M2000 are excellent choices.

For working in screen output mode Nvidia graphics card with DirectX acceleration is recommended.

Supported Input TV Formats

Standard Definition (SD) High Definition (HD) Ultra High Definition (UHD)

720x576i @ 25 fps 4:3

1920x1080i @ 25 fps

3840x2160 @ 25 fps

720x576i @ 25 fps 16:9

1280x720p @ 50 fps

3840x2160 @ 29.97 fps

720x480i @ 29.97 fps 4:3

1920x1080i @ 29.97 fps

3840x2160 @ 50 fps

720x480i @ 29.97 fps 16:9

1920x1080i @ 25 fps

3840x2160 @ 59.94 fps

1920x1080p @ 50 fps

1920x1080p @ 59.94 fps

Note
Other input rasters and formats may work, but cannot be ensured.

SDI Video Card Driver Recommendations

The following SDI boards are supported as inputs for Multiviewer:

DVS

Model Recommended Driver Version Recommended Firmware Version UHD Support

Atomix LT

4.3.5.18

5.4.1.5_5.2.7

+

Blackmagic Design

Model Recommended Driver Version UHD Support

DeckLink SDI

10.6.8

-

DeckLink Studio

10.6.8

-

DeckLink Extreme

10.6.8

-

DeckLink HD Extreme 3D

10.6.8

-

DeckLink Duo

10.6.8

-

DeckLink Quad

10.6.8

-

DeckLink Duo 2

10.6.8

-

DeckLink Quad 2

10.6.8

-

DeckLink SDI 4K

10.6.8

+

DeckLink SDI 4K PRO

10.6.8

+

DeckLink 4K Studio

10.6.8

+

DeckLink 4K Extreme

10.6.8

+

DeckLink 4K Extreme 12G

10.6.8

+

DeckLink Mini Recorder

10.6.8

-

Intensity 4K Pro

10.6.8

+

Intensity Shuttle

10.6.8

-

AJA

Model Recommended Driver Version UHD Support

Kona LKi

12.2.2

-

Kona LHe+

12.2.2

-

Kona 3G

12.2.2

+

Kona 4

12.2.2

+

Corvid

12.2.2

-

Corvid 3G

12.2.2

-

Corvid 22

12.2.2

-

Corvid 24

12.2.2

+

Corvid 44

12.2.2

+

Corvid 88

12.2.2

+

Deltacast

Model Recommended Driver Version UHD Support RS-422 Control Ext. Timecode

DELTA-hd-elp-d 44

5.19

+

DELTA-hd-elp-d 62

5.19

DELTA-hd-elp-d 80

5.19

+

DELTA-hd-elp-d 8c*

6.00b1

+

DELTA-hd-elp-d 4c

6.00b1

+

* This board encounters audio issues when 4 or more inputs are used simultaneously; the fix is expected from Deltacast.

Note
DELTA-hd-elp boards have only passive heat sinks cooling. At least 5 mph airflow in the chassis is recommended, especially when using multiple boards.
Note
VANC features are only available using the AJA boards (see the list of AJA video boards supported by Cinegy).

Network

A separate network is recommended for broadcast video multicast data, keeping general traffic away from time-critical video traffic.

Cinegy Multiviewer in RTP output mode supports two network interfaces on RTP/UDP streaming output – primary and backup. For mission critical operations it is recommended to use up to 2 separate adapters for each stream (primary and backup).

Most Cinegy IP-based tools and applications support specific source network interface definition for each channel, player, module. For mission critical high bandwidth and bit rate multichannel operations we recommend using separate network cards and dedicated networks segments, so that multiple cards and networks could be used on each server.

Depending on the operating systems you are using, certain hotfixes installation may be required for proper Cinegy software performance. The corresponding hotfix downloads are available by the references given below.

This reliability improvement update for Windows 8.1 and Windows Server 2012 R2 fixes problems with locks and hangs of software threads which may affect Cinegy Software. It also fixes problems with usage capacities with CPUs in low-power states.

This update for Server 2012 R2 can fix issues if a customer is experiencing unexpected server crashes (complete OS crash) with Stop error message 0xD1, 0x139 or 0x3B, due to problems enumerating installed network cards.