System Recommendations

Operating Systems Support (64-bit OS Required)

Cinegy Multiviewer runs on the following operating systems: Windows 7 SP1, Windows 8.1*, Windows Server 2008 R2 SP1, Windows Server 2012*, Windows Server 2012 R2*, Windows 10*.

Cinegy Multiviewer is tested on fully-patched versions of the supported operating systems at time of version release, and problems may be encountered if a machine is not this minimum patch level. Supported released versions are continuously tested against the recommended operating system, and incompatibilities that might be introduced by new patches will be addressed via a new Cinegy software release where appropriate.

Operating system recommendation: Windows 10 Pro / Windows Server 2012 R2.

* Chosen SDI card compatibility with operating system should be confirmed by user.

Hardware Recommendations

The recommended hardware depends on many factors, such as the stream count, video format – SD/HD, MPEG-2/H.264, bit-rate, chroma format, GOP size. The CPU load also differs depending on Cinegy Multiviewer operating mode and alerts setup.

For example, to be able to monitor up to 20 H.264 Full HD (1920x1080i) streams, Super Micro with Intel Xeon dual 8-core E5-2687W 3.1 GHz can be used. For monitoring up to 16 HD H.264 12-15 Mbit streams and having one output H.264 stream – Intel Xeon dual 8-core E5-2670 2.6 GHz is sufficient.

9 SD MPEG-2 streams and a single MPEG-2 HD output stream can run on a single Intel Xeon E3-1220 3.1 GHz 4 Gb machine.

MPEG-2 RTP encoding may take significant CPU loading. H.264 RTP encoding requires even more CPU resources. Choosing to offloading H.264 compression to a supported Nvidia GPU can dramatically reduce CPU requirements if streaming outputs are enabled. Nvidia GeForce 950 or Quadro M2000 are excellent choices.

For working in screen output mode Nvidia graphics card with DirectX acceleration is recommended.

Supported Input TV Formats

Standard Definition (SD) High Definition (HD) Ultra High Definition (UHD)
720x576i @ 25 fps 4:3 1920x1080i @ 25 fps 3840x2160 @ 25 fps
720x576i @ 25 fps 16:9 1280x720p @ 50 fps 3840x2160 @ 29.97 fps
720x480i @ 29.97 fps 4:3 1920x1080i @ 29.97 fps 3840x2160 @ 50 fps
720x480i @ 29.97 fps 16:9 1920x1080i @ 25 fps 3840x2160 @ 59.94 fps
1920x1080p @ 50 fps
1920x1080p @ 59.94 fps
Other input rasters and formats may work, but cannot be ensured.

SDI Video Card Driver Recommendations

The following SDI boards are supported as inputs for Multiviewer:

DVS

Model Recommended Driver Version Recommended Firmware Version UHD Support
Atomix LT 4.3.5.18 5.4.1.5_5.2.7 +

Blackmagic Design

Model Recommended Driver Version UHD Support
DeckLink SDI 10.6.8 -
DeckLink Studio 10.6.8 -
DeckLink Extreme 10.6.8 -
DeckLink HD Extreme 3D 10.6.8 -
DeckLink Duo 10.6.8 -
DeckLink Quad 10.6.8 -
DeckLink Duo 2 10.6.8 -
DeckLink Quad 2 10.6.8 -
DeckLink SDI 4K 10.6.8 +
DeckLink SDI 4K PRO 10.6.8 +
DeckLink 4K Studio 10.6.8 +
DeckLink 4K Extreme 10.6.8 +
DeckLink 4K Extreme 12G 10.6.8 +
DeckLink Mini Recorder 10.6.8 -
Intensity 4K Pro 10.6.8 +
Intensity Shuttle 10.6.8 -

AJA

Model Recommended Driver Version UHD Support
Kona LKi 12.2.2 -
Kona LHe+ 12.2.2 -
Kona 3G 12.2.2 +
Kona 4 12.2.2 +
Corvid 12.2.2 -
Corvid 3G 12.2.2 -
Corvid 22 12.2.2 -
Corvid 24 12.2.2 +
Corvid 44 12.2.2 +
Corvid 88 12.2.2 +

Deltacast

Model Recommended
Driver Version
UHD Support RS-422 Control Ext. Timecode
DELTA-hd-elp-d 44 5.19 +
DELTA-hd-elp-d 62 5.19
DELTA-hd-elp-d 80 5.19 +
DELTA-hd-elp-d 8c* 6.00b1 +
DELTA-hd-elp-d 4c 6.00b1 +

* This board encounters audio issues when 4 or more inputs are used simultaneously; the fix is expected from Deltacast.

DELTA-hd-elp boards have only passive heat sinks cooling. At least 5 mph airflow in the chassis is recommended, especially when using multiple boards.
VANC features are only available using the AJA boards (see the list of AJA video boards supported by Cinegy).

Network

A separate network is recommended for broadcast video multicast data, keeping general traffic away from time-critical video traffic.

Cinegy Multiviewer in RTP output mode supports two network interfaces on RTP/UDP streaming output – primary and backup. For mission critical operations it is recommended to use up to 2 separate adapters for each stream (primary and backup).

Most Cinegy IP-based tools and applications support specific source network interface definition for each channel, player, module. For mission critical high bandwidth and bit rate multichannel operations we recommend using separate network cards and dedicated networks segments, so that multiple cards and networks could be used on each server.

Depending on the operating systems you are using, certain hotfixes installation may be required for proper Cinegy software performance. The corresponding hotfix downloads are available by the references given below.

https://support.microsoft.com/en-us/kb/3036169

This reliability improvement update for Windows 8.1 and Windows Server 2012 R2 fixes problems with locks and hangs of software threads which may affect Cinegy Software. It also fixes problems with usage capacities with CPUs in low-power states.

https://support.microsoft.com/en-us/kb/3055343

This update for Server 2012 R2 can fix issues if a customer is experiencing unexpected server crashes (complete OS crash) with Stop error message 0xD1, 0x139 or 0x3B, due to problems enumerating installed network cards.