Cinegy Report Viewer is a tool for viewing reports generated by Cinegy Reporting Tool. The reports contain technical information about the system, installed Cinegy products and their configuration. Cinegy Report Viewer is intended to be used by the Cinegy Support team to review issue reports, although system administrators on customer side may use it for initial issue investigation.

Opening a Report

To open a report, select the "Open" command from the "File" main menu or use the shortcut Ctrl+O and select the required file from the target directory or another folder.

Report_open
Note
To automatically open the generated report in Cinegy Reporting Tool, select the "Open report in Cinegy Report Viewer" checkbox on the final step of Cinegy Reporting Tool. The report will be automatically opened after pressing the "Finish" button and exiting the Cinegy Reporting Tool.

To open recently used report files, select the "Recent files" command from the "File" menu:

recent_files

The report archive may contain additional files. To extract these files, choose the "Extract All files" command. Browse for the folder where these files will be extracted to:

browse_for_folder

Interface

Cinegy Report Viewer tool contains detailed information about all Cinegy products installed on your machine, divided into corresponding groups:

Viewer

To expand the desired group, press the corresponding down-arrow icon.

Summary

This section contains the report file summary:

System_Info_summary

System Information

This section contains detailed information about your computer system. The "Categories" tab contains detailed information divided into subgroups:

System_Info

Products Information

For each installed product the information is divided into the groups topical for this particular product.

Categories

Select the desired category to view the detailed information on the product and its settings:

Categories

Files

The settings or configuration files, dumps and other file types may be included into the report. The list of available files is given on the "Files" tab:

Files

When clicking a file on this tab, a common "Save as" dialog is opened allowing to save file in the selected folder.

Errors

On the "Errors" tab, the list of errors is presented:

Errors

Dlls

The list of installed dlls and their versions is displayed on the "Dlls" tab:

DLLs

Each assembly/dll item can be expanded to view detailed information:

DLLs_extended

XML View

On this tab, the settings file in the XML format is displayed:

XML_view