Knowledge Base

Over time, the Cinegy Archive database can expand rapidly, making it essential to have a powerful search engine to locate video material and documents efficiently. A robust search engine becomes crucial for efficiently locating video materials and documents. This article outlines the complete workflow, starting from the preparation of the Cinegy Archive database to the details of crafting optimal search queries in Cinegy Desktop and other related Cinegy products, empowering users to search within Cinegy Archive databases efficiently.

Creating and managing CG templates in Cinegy Title often involves utilizing multiple external resources, such as video, audio, images, subtitle files, etc. The media files can be stored either locally or on network-shared locations, and how the template references them is crucial for ensuring proper playback and workflow portability.

This article explores how paths to media files are handled in CG templates, their formation and interpretation, and what practices can help ensure that templates remain functional when moved between machines or integrated into Cinegy workflow applications, such as Cinegy Air, Cinegy Studio, or Cinegy CG. Understanding the logic behind path resolution and using relative paths effectively can help prevent missing media issues and simplify collaboration across departments and machines.

The Cinegy Media Asset Management Service is a backend element that serves as a gateway for Cinegy products (such as Cinegy Convert, etc.) to access Cinegy MAM via the CAS (Cinegy Archive Service).

The Cinegy License Service is meant to control access to the licensed Cinegy software through USB hardware dongles and software key files. This article describes the Cinegy License Service installation and configuration.

Cinegy products can leverage the capabilities of NVIDIA GPUs in your system to optimize performance by distributing certain processing tasks to the GPU. To ensure reliability and efficiency, it is essential to have the correct NVIDIA drivers installed on your system.

This article covers the various aspects of selecting, installing, or updating NVIDIA drivers and provides a detailed guide to help with the process.

The Linear Acoustic UpMax functionality in Cinegy Convert is provided by the third-party Linear Acoustics (LA) professional plugin and, as such, requires additional Licensing from Linear Acoustics (part of the Telos Alliance). There is an additional license cost incurred for permanent installations.

Cinegy License Viewer is a tool for viewing licenses available on your Cinegy dongle, as well as for generating remote upgrade requests. Such upgrades are required for all USB dongles used with Cinegy products that require a USB license key.

This article describes the process of upgrading the currently used USB dongles to be compatible with the latest version of Cinegy software.

This article provides an overview of the procedures for activating, reactivating, and removing software licenses on another host.

Cinegy uses the AC-3 component of the libav library, which is a part of FFmpeg, as a dynamically loaded plugin for optional AC-3 encoding. It is a highly specialized Windows dynamic-loading library that contains only the AC-3 encoding component, with all other FFmpeg / Libav functionality disabled.

This article describes the steps required to install and use this AC-3 plugin.

Cinegy supports a number of IP video standards in our IP-enabled products. In order to access IP streams, a URL-style string is used to describe them. Usually, this URL is generated automatically, but sometimes, for various reasons, you may need to change this manually.

This document describes the URLs' format in more detail.

An IP video URL will always start with the type of stream you are expecting. Currently, rtp://, udp:// and srt:// are supported.