Cinegy Support Tools Installation
To install Cinegy Support Tools, run the SupportTools.Setup.exe file. The setup wizard will be launched:
![Setup_wizard](/images/products/support-tools/24.4/Setup_wizard_1.png)
Read and accept the license agreement, press the "Next" button.
All the package components are listed in the following dialog:
![Setup_components](/images/products/support-tools/24.4/Setup_components.png)
Installation of each Cinegy Support Tools component is enabled by default, which is indicated by the "Install" option selected and highlighted with violet. |
Select the "Skip" option next to the relevant component to disable its installation. |
The default installation directory, which is indicated underneath the package component name, can be changed by clicking on the path:
![Change_installation_directory](/images/products/support-tools/24.4/Change_installation_directory.png)
In the "Browse for folder" dialog that appears, select an existing folder and press the "OK" button.
![Browse_for_folder](/images/products/support-tools/24.4/Browse_for_folder_fmt.png)
You can also create a new folder by pressing the "Make New Folder" button and entering a new folder name. |
Press the "Next" button to proceed with installation.
Check your system validation in the following dialog:
![Setup_validation](/images/products/support-tools/24.4/Setup_validation.png)
The green tick indicates that the system resources are ready and no other processes may prevent installation. Clicking the validation entry field displays its detailed information: |
![pending_system_reboot](/images/products/support-tools/24.4/pending_system_reboot.png)
![check_for_other_installations](/images/products/support-tools/24.4/check_for_other_installations.png)
![operating_system](/images/products/support-tools/24.4/OS_version.png)
While the system performs verification of any parameter, the checking progress is displayed: |
![Checking_system_for_installation_window](/images/products/support-tools/24.4/Checking_system_for_installation_window.png)
If any validation reveals that installation cannot be started, the respective field becomes highlighted and the red cross is displayed with the detailed information on the reason below: |
![Red_cross_other_installation_running](/images/products/support-tools/24.4/Red_cross_other_installation_running.png)
Note
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The explanation differs depending on the reason why the installation cannot be proceeded. |
Press the "Refresh" button for the system to recheck installation availability. Once the reason of prevention is excluded, you can proceed with installation. |
Press the "Back" button to change the installation settings or "Cancel" to abort and exit the setup wizard.
Press the "Next" button to begin the installation. |
The progress bar indicates the progress of the installation process.
The following dialog informs that installation is completed successfully:
![Installation_complete](/images/products/support-tools/24.4/Installation_complete.png)
Press "Close" to exit the wizard. |
After the Cinegy Support Tools installation, the Cinegy Reporting Tool, Cinegy Report Viewer, and Cinegy Cleanup Tool icons appear on your desktop. Double-click the corresponding icon to launch the desired application. |