The basic Cinegy support procedures and workflow are described in this post. Recommendations on achieving a smooth and efficient support process and cooperation are provided throughout.
Tag: Techcon
Virtualization and Cloud Provider Comparison
This post is a slightly amended version of the presentation that we gave at TechCon 2017. The intention of this post is to provide some general information about virtualization and the technologies involved, to give comparison of the main software options and finish up with cloud providers.
Hacking Cinegy ‒ Cinegy Convert
This post provides insights on the new features available in Cinegy Convert v11. With powerful pre- and post-scripting events it is possible to extend your workflow way further the out-of-the-box functionality, for example, automatically publish videos on Facebook on user’s behalf. Source codes are also available for the reference.
Hacking Cinegy ‒ Cinegy Air
This post provides details on the new Cinegy Playout WEB API available starting from the v11 release. The post explains basic features available and demonstrates the possible results visualization with simple HTML/CSS/Java script. Source codes are also available for the reference.
Big Data for Cinegy Logging and Analytics
As a software provider, we’ve always directed our customers to make the best use of available tooling normally found inside any Enterprise IT deployment for managing their environment. Many technologies have come (and some gone) for tracking problems and for maintaining a healthy environment. Some fantastic products exist, such as SolarWinds for general IT or iControl from Miranda for broadcast, and these can help make managing an environment much easier. We understood that the Cinegy platform does not exist in isolation, and never tried to force yet-another-management tool onto customers for working with our software.
Announcing Cinegy License Portal
At TechCon 2017, as a part of the general overview of what is coming up, we announced our intentions to improve the experience of customers using our software and particularly managing their licenses. Coming in 2017, we’re going to provide a customer portal for easy review of licenses that they have an entitlement to, and to automate the management and updating of Cinegy License dongles.
Hacking Cinegy
The idea behind the original presentation at TechCon 2016 was to show how you can extend your workflow using the open architecture of Cinegy products and open Cinegy APIs.
So, in this post we will revisit some of these demonstrations and show that such kind of "scripting" is not as difficult as most of you may think, and can open new horizons for your everyday tasks.
Cinegy Support Tools
Cinegy introduces a new set of tools in order to help customers with assessing their system, help with technical data collection and perform basic troubleshooting.
Once started, the tools automatically collect the required data and analyze it immediately to identify basic errors according to the defined validation rules, as well as potential issues that may appear in the system.
Cinegy as a Service
At NAB, Cinegy announced the initial launch of "Cinegy as a Service". All of Cinegy’s software technology, starting with Cinegy Air, will eventually be ported to run via cloud-based services such as Amazon Web Services (AWS), enabling prospective users to spin up and test drive Cinegy technology in the HD or 4K cloud. No hardware required.
Corrupting Your TS Streams
This post sheds some light on possible reasons for deliberate corruption of transport streams and demonstrates how useful it may be when performing testing and troubleshooting tasks.