Introduction Cinegy Air 12 marks a new milestone for a product now over a decade in the market, and the first major release update to the product since August 2016. The build contains a great many internal changes and performance optimizations, making the Cinegy Air 12 Playout Engine the most efficient and powerful platform yet released by Cinegy. This document outlines some of the key new features that customers and partners will be interested in understanding are coming in the v12 release.
This post is intended to provide guidance on how to solve the RTP skip issue for specific graphic cards. Symptoms Several Cinegy customers reported an issue with frequent "RTP skip" messages in the logs when using latest Nvidia drivers with default 3D image settings. The GPU load is not relevant and the issue can be experienced even with a low load, although high system load increases the frequency of the issue.